Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we’re here to help. Please read our return policy below for more details.

1. Return Window
We accept returns within 10 days from the date of purchase. After this period, unfortunately, we cannot offer a refund or exchange.

2. Eligibility for Returns
To be eligible for a return, your item must meet the following criteria:

It must be unused, unworn, and in the same condition that you received it.
It must be in the original packaging with all tags or labels attached (if applicable).
You must have the receipt or proof of purchase.
3. Non-Returnable Items
Certain items are non-returnable, including:
Personalized or custom-made items

4. How to Return an Item

To initiate a return:
Contact us at [customer service email] or call [phone number] within 10 days of purchase to request a Return Authorization.
Provide your order number and the item(s) you wish to return.
We will send you a return shipping label (if applicable) and provide you with instructions on how to send back the item.
5. Refunds
Once your returned item is received and inspected, we will notify you about the status of your refund. If your return is approved:

Your refund will be processed to your original method of payment.
Please allow 5-10 business days for the refund to appear in your account, depending on your bank or payment provider.
6. Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item:

Contact us at [customer service email] to arrange the exchange.
We’ll provide a replacement or a store credit, depending on product availability.
7. Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., defective or incorrect item).
If your return is due to a mistake we made (wrong or damaged product), we will cover the cost of return shipping.